Designers face uncertainty–AI is moving fast, and our value is being questioned. Storytelling isn’t fluff. It’s a strategic skill that helps designers lead and build trust, alignment, and vision. And in a sea of AI-generated content, authentic narrative is a compelling differentiator. The goal of this workshop is to inspire and equip designers with practical skills and tools to stay essential and influential as AI reshapes our workflows, products, and roles.

Top Takeaways:
• AI excels at outputs; designers must excel at meaning. Designers can elevate their value/currency by being meaning-makers in systems that are often abstract or chaotic.
• Storytelling builds Trust (in people, products, and systems), Alignment (across teams, disciplines, and with leadership) and Vision (for where we’re going and why)
• Storytelling makes your thinking and creativity visible—something AI can’t replicate.

We all have hundreds of photos captured in our phone. What data is hidden within these everyday photos, and how can we turn photos into a medium for data visualization?

Join Rasagy for a code + AI workshop where you’ll uncover interesting patterns through everyday photos & use these photos as a medium to visualize data. Through this workshop, you’ll learn about how photos are digitally stored, various data that they contain, and pickup simple creative coding techniques for designing expressive experiments. You’ll also use AI to learn & write code to amplify your creativity.

You’ll walk away with:
•⁠ ⁠A new way to look at photography: through the lens of data
•⁠ ⁠A deeper understanding about creative coding, & practical experience of how & when to use AI to assist creative coding workflows
•⁠ ⁠Three shareable interactive visuals using your own photos & code

PS: No prior coding experience required, this workshop is aimed at creative folks looking for more expressive ways to learn coding.

Learn how stress reshapes human behavior—and how to design for users under pressure. You’ll audit your own product for hidden failure points, rebuild critical flows, and champion resilience-focused design within your team. Leave with practical tools to make your products stronger, smarter, and ready for real-world chaos.

Top Takeaways:
• Master the Crisis Readiness Equation: Ford’s 7-variable diagnostic framework to systematically identify where any product will fail under stress, plus the crisis psychology fundamentals that explain why stressed brains invalidate your happy-path assumptions
• Crisis-ready redesigns for your product: Leave with actual implementation-ready flows from your own product – redesigned to support panicked, technologically-challenged users in their worst moments, not just ideal users in ideal conditions
• Strategic influence toolkit: A framework that quantifies why investing in “unhappy paths” drives long-term loyalty, reduces support costs, and builds unshakeable brand trust

Your next customer might not be human. As AI systems begin making purchases and decisions, CX professionals must adapt fast. Learn how to design for machine customers—map their journeys, build AI personas, and discover how today’s CX skills translate to tomorrow’s intelligent, automated marketplace.

Top Takeaways:
• Master the 5 Machine Customer Types: Learn to identify and design for Delegated Agents, Autonomous Buyers, Collaborative Systems, Multi-agent Network, and Intermediary Brokers—each with unique needs and behaviors.
• Translate Your CX Skills to Machine Logic: Discover how traditional journey mapping, customer type development, and experience design principles apply to customers who make decisions based on data, not emotion.
• Build Your Machine Customer Toolkit: Leave with practical templates for machine customer personas, algorithmic journey maps, and the AX Strategy framework, ready to implement strategic changes that create competitive differentiation.

When decisions stall, clarity becomes the rarest currency. This hands-on workshop helps leaders move from ambiguity to alignment—using a practical Insights Blueprint to bridge data, research, and business goals. Drawing from experience at Spotify and Swiggy, Vidisha shares tools to frame the right problems and drive impact with purpose.

Top Takeaways:
• A custom ‘blueprint’ or framework that can be used by your organisation to move from ambiguous challenges to structured, insight-driven strategy
• Techniques to uncover knowledge gaps and align teams around high-value business questions.
• Real-world methods to turn data and consumer insights into clear, strategic decision support via clear frameworks

Design and business often drift apart. This talk brings them back together, showing how creative choices translate to real business results. Learn to spot opportunities within constraints, link design outcomes to success metrics, and craft experiences that are as profitable as they are purposeful.

Top Takeaways:
• Learn to interpret what business says
• Learn to collate business objective and design goals in an impactful way
• Learn to present in the right language

Train your eye to capture life as it unfolds. This workshop teaches you to observe and sketch the world around you—turning ordinary scenes into powerful visual stories. Discover what to record, what to reveal, and how to preserve memory through artful, mindful observation.

Top Takeaways:
• Develop that urge to pick up the pencil or a paintbrush
• For those who have not been sketching, rejuvenate your reason to express
• Learn to record your journey as observations, opinions and epiphanies

Inspired by Black Mirror, this collaborative session peers into the near future of design. Together, you’ll map trends, explore signals, and craft scenarios that push boundaries of imagination. Expect bold thinking, cross-disciplinary insights, and a glimpse of what’s next for global and Indian design.

Top Takeaways:
• Learn methodologies that enable you to come up with “Black Mirror”-like near-future concepts and scenarios
• Apply these to generate a report and a set of speculative “predictions” for the coming year
• Push the envelope and propose really edgy, blue-sky propositions that you will take back, work on, and present the following year

Every organization runs on invisible systems—unwritten rules, habits, and incentives that quietly shape outcomes. This workshop helps you uncover and redesign that hidden infrastructure. Through behavioral design and systems thinking, you’ll learn to spot leverage points, spark lasting change, and turn invisible dynamics into your most powerful design currency.

Top Takeaways:
• See Beyond the Surface: Look past interfaces to uncover how behaviors, incentives, and systems shape outcomes.
• Reveal the Hidden Forces: Learn simple tools to map what truly drives—or blocks—change in your organization.
• Design for Lasting Impact: Use systems thinking to identify leverage points and make small shifts that spark big transformation.

Designers evolve—but our learning habits often don’t. This workshop helps you rethink how you grow by treating learning as a designed ecosystem. Using reflection and systems thinking, you’ll map your own growth loops, identify gaps, and craft a personal roadmap to learn with intention, purpose, and long-term momentum.

Top Takeaways:
• Visualise your current and future learning journey
• Discover untapped sources of knowledge and inspiration
• Co-create a personal development blueprint to guide you forward

Step into a playful, hands-on journey of visual thinking and personal storytelling. In this workshop, you’ll discover new ways to represent, associate, and envision your own narrative through vibrant visual artefacts that depict you, your spirit, and your story. We’ll explore how visuals can unlock deeper layers of self-expression and creativity, transforming abstract ideas into tangible artefacts. Whether you’re a designer, educator, or researcher, you’ll leave with fresh ideas to envision your life and work in surprising ways. Expect laughter, curiosity, and discovery as we create unique visual narratives that celebrate who we are and where we’re going.

Top Takeaways:
• Learn how personal narratives that can provide insight and unlock empathy and a balanced perspective
• Expand storytelling techniques to make abstract ideas, emotions, and journeys into tangible artefacts to inform client work or personal projects
• Above all, rediscover play as a creative method that leads to surprising and original ideas.

Make accessibility your design superpower. This fast-paced session demystifies inclusive design, introducing “Greenlines,” a Figma-based framework bridging design and development. You’ll also expand personas to include people with disabilities—leaving ready to make every project more accessible, equitable, and human-centered from the start.

Top Takeaways:
• How to make the case for and incorporate accessibility into your process, projects, and organizational culture.
• How to mark up a design so developers know exactly how it should work for screen reader users.
• Incorporating Users with Disabilities into Your Personas.